Re: Are Stick Enterprises okay?
I was thinking more like... Move that bus! And there's this whole team of people who are there waiting to help this couple who have devoted their life to to creating a new instrument and running the business out of their living room. That would be really nice and anyone that ever owned a Stick would probably cry and say Finally...!
Getting to sleep for 6 hours at a time, maybe not be interrupted every other day with, hey what is that or where is my stuff?
Rarely is small scale manufacturing done with this kind of commitment, precision and expertise. For those that have seen Dan's documentary in process, you know that SE won't ship it unless it's perfect. Who else can make that claim? Guitar Center? Sam Ash? No. McCabe's Guitar or TruTone in Santa Monica? Maybe, but they have much larger crews of people to do it and everyone knows what a guitar is and how to tune (or make it).
SE is not Pep Boys, or Banana Republic or eBay or Amazon. And their service is not like that silly 3 year protection plan one gets at Sears for an additional $100. It's not that type of operation, so that kind of comparison falls short of what they really do with only a handful of staff (mostly family) and resources. Often, you can just tell anyone there what city you are from and they will probably know who you are.
Our Sticks will be around long after we are gone, and probably still setup really nice. I can't say the same for any piece of equipment I have ever owned.
Maybe the next time we're curious about the status of our order, the question to ask is, how can I help Stick Enterprises?