Getting in touch with Stick enterprises.
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piratebruce
Multiple Donor
Joined: Wed Jan 09, 2008 12:28 am Posts: 1057 Location: Melbourne, AUSTRALIA
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Getting in touch with Stick enterprises.
Hi folks
I've had several attempts at emailing STICK about ordering an Alto. Since I travel alot by plane & chopper to work so its a perfect size for hand luggage compared to my standard instrument.
Cant raise an answer, Is this normal ??? Don't want to waste a couple of months of a long lead time just trying to communicate if I can help it.
Cheers Bruce.
_________________ Bruce Jacques Melbourne Australia.
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Sat Sep 26, 2009 2:39 am |
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JSanta
Contributor
Joined: Fri Jan 11, 2008 12:56 pm Posts: 120 Location: Hanover, MD
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Re: Getting in touch with Stick enterprises.
The last time I emailed SE it took a couple of days, but now I generally call if I want to order something, which I know can be difficult if you live on a different continent! Hopefully it all works out for you.
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Sat Sep 26, 2009 3:50 am |
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Hellboy
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Re: Getting in touch with Stick enterprises.
Call them on the phone instead. They are GREAT at answering questions on the phone. Super!! So call instead. Much better.
Sincerely//Jan
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Sat Sep 26, 2009 6:41 am |
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88persuader
Elite Contributor
Joined: Fri Dec 21, 2007 8:01 pm Posts: 1537
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Re: Getting in touch with Stick enterprises.
Very normal, they historically are bad at returning e-mail. Great people and great company though, call them.
_________________ Tap on!! Ray Graphite Grand MR Tuning. http://www.rayrlmusic.com http://www.myspace.com/raylavigne
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Sat Sep 26, 2009 11:25 am |
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Jim B.
Site Donor
Joined: Fri Feb 13, 2009 6:05 pm Posts: 206 Location: Arizona
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Re: Getting in touch with Stick enterprises.
Ben?
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Sat Sep 26, 2009 12:05 pm |
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grozoeil
Site Donor
Joined: Wed Dec 26, 2007 3:49 am Posts: 1666
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Re: Getting in touch with Stick enterprises.
If it may have been some problems in the past with emails, now they are pretty quick to answer, thanks to Ben. Moreover, he's very kind and comprehensive...
_________________ http://soundcloud.com/ghostlike_ether
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Sat Sep 26, 2009 12:51 pm |
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piratebruce
Multiple Donor
Joined: Wed Jan 09, 2008 12:28 am Posts: 1057 Location: Melbourne, AUSTRALIA
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Re: Getting in touch with Stick enterprises.
Thanks Guys
I'm offshore right now but will get on the phone when I am home in a week or so. Looking forward to making an order!
Cheers B
_________________ Bruce Jacques Melbourne Australia.
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Sat Sep 26, 2009 3:13 pm |
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Gnat
Contributor
Joined: Wed Mar 18, 2009 2:58 pm Posts: 242 Location: indianapolis
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Re: Getting in touch with Stick enterprises.
always call them... I generally talk to ben there.. he's very quick and is willing to help in anyway possible... great customer service
great job stick ent.
Darren from Indiana
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Sat Sep 26, 2009 5:48 pm |
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