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How long is typical for Stick Enterprises to ship strings?
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basscapes
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Joined: Fri May 19, 2023 4:04 am Posts: 51
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![Post Post](./styles/serenitydarkblue/imageset/icon_topic_latest.gif) How long is typical for Stick Enterprises to ship strings?
I ordered a pack of strings and a on Sunday night, ready to have SE see it first thing Monday.
Now, as of Tuesday afternoon, still no confirmation of the order or shipping.
While I can give it time when it comes to any company actually shipping orders in a timely manner in this day and age of "whenever it gets there" shipping companies, money has left my bank account, I have an order number, but nothing so far to say anything further.
Am I being a bit hasty here? I guess I've gotten so used to the "big guns" answering or shipping items within hours that I might be a bit hard on expecting SE (still really a brick and mortar, Mom and Pop store) to do the same...
Now, about getting this stuff into Canada in a timely manner without the rape and pillage of Tax(es), duty and quite possibly brokerage fees!
What day ye?
_________________ Basscapes - 1989 Polycarbonate 10-String, Stickup, non-truss, sn#2758.
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Tue May 30, 2023 11:10 am |
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StickBam
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Joined: Fri Mar 06, 2015 1:39 pm Posts: 53 Location: Azle, Texas
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![Post Post](./styles/serenitydarkblue/imageset/icon_topic_latest.gif) Re: How long is typical for Stick Enterprises to ship string
overly expectant. Monday was a holiday. give it at least a week.
_________________ bamboo grand getzen brass walnut bamboo NS deep red railboard grand
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Tue May 30, 2023 11:20 am |
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basscapes
Member
Joined: Fri May 19, 2023 4:04 am Posts: 51
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![Post Post](./styles/serenitydarkblue/imageset/icon_topic_latest.gif) Re: How long is typical for Stick Enterprises to ship string
StickBam wrote: overly expectant. Monday was a holiday. give it at least a week. You are correct... Sigh! I had completely forgotten that my American counterparts had Monday off! Our holiday was last week!! On the plus side, I DID get an email from Jeff at SE, letting me know that the strings (and new strap) are being shipped out today! Now I just have to "hurry up and wait" as it were; for both the shipment to arrive, and just how much more cross-border "screwage" I'll have to deal with! Thank you again for the gentle reminder!
_________________ Basscapes - 1989 Polycarbonate 10-String, Stickup, non-truss, sn#2758.
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Tue May 30, 2023 1:03 pm |
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SteveS
Multiple Donor
Joined: Sun Jan 10, 2021 4:07 pm Posts: 643 Location: Detroit
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![Post Post](./styles/serenitydarkblue/imageset/icon_topic_latest.gif) Re: How long is typical for Stick Enterprises to ship string
My experience is that SE gets in-stock items out and in my hands quite quickly. Within a week or so, but I’m in the US so no border issues.
_________________ >>=Steve=>> I require quotation marks when I say I'm a "musician"! Rosewood #1027 Baritone Melody, StickUps Blue Railboard #7228 Matched Reciprocal, EMG block
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Thu Jun 01, 2023 3:23 pm |
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basscapes
Member
Joined: Fri May 19, 2023 4:04 am Posts: 51
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![Post Post](./styles/serenitydarkblue/imageset/icon_topic_latest.gif) Re: How long is typical for Stick Enterprises to ship string
SteveS wrote: My experience is that SE gets in-stock items out and in my hands quite quickly. Within a week or so, but I’m in the US so no border issues. Oh, when I lived in the US (FL, then KS and back to FL), I absolutely LOVED getting things ordered and bam! They were at my residence within days! eg; It took less than two weeks to get the parts ordered and delivered for my P-bass clone (actually took longer for the nitro lacquer to cure! LOL). Here in Canada (Niagara Region of Southern Ontario), it's hit or miss, depending if the seller understands anything at all about cross-border shipping. Most don't, which is why I was asking if any other Canadians had experience with SE. My strings and strap are somewhere in that USPS Priority shipping No-man's Land called "on route to destination!"
_________________ Basscapes - 1989 Polycarbonate 10-String, Stickup, non-truss, sn#2758.
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Thu Jun 01, 2023 3:45 pm |
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DavidWS
Multiple Donor
Joined: Fri Sep 03, 2021 1:54 am Posts: 1097 Location: North West Scotland
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![Post Post](./styles/serenitydarkblue/imageset/icon_topic_latest.gif) Re: How long is typical for Stick Enterprises to ship string
basscapes wrote: My strings and strap are somewhere in that USPS Priority shipping No-man's Land called "on route to destination!" Shipping from SE to the UK is usually 10-14 days. Tracking info sometimes shows an SE package to be wandering around California for several days before it starts on serious travel. All part of the wonders of modern Logistics? LOL! My most recent SE order (strings, a few months ago) managed an astounding sprint across the continent & Atlantic Ocean - it was at my door in a week! ![Very Happy :D](./images/smilies/icon_e_biggrin.gif)
_________________ David More Stickists than you can shake a Stick™ at? (links list) Bamboo Grand 12 2024 #7472 Stickup Low Xtnd Classic Melody (Outer 5ths) Bamboo Grand 12 2009 #5826 PASV4 Low Xtnd Classic Melody (Outer 5ths) Graphite 10 2009 #5862 PASV4 Classic
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Fri Jun 02, 2023 5:54 am |
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basscapes
Member
Joined: Fri May 19, 2023 4:04 am Posts: 51
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![Post Post](./styles/serenitydarkblue/imageset/icon_topic_latest.gif) Re: How long is typical for Stick Enterprises to ship string
DavidWS wrote: basscapes wrote: My strings and strap are somewhere in that USPS Priority shipping No-man's Land called "on route to destination!" Shipping from SE to the UK is usually 10-14 days. Tracking info sometimes shows an SE package to be wandering around California for several days before it starts on serious travel. All part of the wonders of modern Logistics? LOL! My most recent SE order (strings, a few months ago) managed an astounding sprint across the continent & Atlantic Ocean - it was at my door in a week! ![Very Happy :D](./images/smilies/icon_e_biggrin.gif) Luckily, my strings/strap made the flight from LAX to YYZ (Toronto Pearson International Airport, not the Rush song! LOL) sometime between dinner last night and my arrival at the Day Job this morning. Canada Post now lists it as "waiting to receive", which really means that Canada Customs are taking a little "peek" at said package from Cali! I'm sure that the next notification will be asking for the duty and taxes to be paid before they release it.
_________________ Basscapes - 1989 Polycarbonate 10-String, Stickup, non-truss, sn#2758.
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Fri Jun 02, 2023 6:14 am |
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Big George Waters
Resident Contributor
Joined: Tue May 14, 2019 4:16 pm Posts: 471 Location: East Derby, CT
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![Post Post](./styles/serenitydarkblue/imageset/icon_topic_latest.gif) Re: How long is typical for Stick Enterprises to ship string
I recall ordering a couple of extra sets of Crafty/Fripp tuning for my RB 8 once I finally got my RB-8 instrument set up the way I needed her to be, and that was maybe a few years ago... well, it was right after Cambria left and the new guy took over.
[*No wait - that's impossible - I must have ordered extra strings as soon as I took delivery of the instrument, which was at least a few years ago - as it's only been very recently that I got this instrument set up perfectly as far as uniform string spacing goes....]
So, I figured that I had somehow fallen from grace and I now get my strings elsewhere.
[Kallium strings ?? something like that...]
PS: I never did get those strings I ordered years ago....
_________________ Big GW East Derby CT
Ironwood #285, Classic [flatwounds] Ironwood #1855, Classic [roundwounds]
SB-8 Padauk #1788, Classic CGDA, Electric Bass EADG RB-8 Drk Blue w/Black Headstock # 6739, Crafty Tuning
NS Stick Transparent Green w/Moses neck #90120, 8-string Guitar Intervals
Last edited by Big George Waters on Mon Jun 05, 2023 7:48 am, edited 1 time in total.
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Fri Jun 02, 2023 9:01 am |
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WerkSpace
Elite Contributor
Joined: Tue Mar 17, 2015 11:19 pm Posts: 1742 Location: Calgary, Alberta, Canada
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![Post Post](./styles/serenitydarkblue/imageset/icon_topic_latest.gif) Re: How long is typical for Stick Enterprises to ship string
In 2015, I was having trouble contacting SE online or via email. I ended up purchasing four sets of Chapman Stick strings from Strings Direct. They were made by NewTone in the UK. My cost including delivery was less than $30 CAD per set. In 2017, I received a set of SE strings and didn't like them. The NewTone strings sounded better on my vintage Stick. However, the SE strings sounded better on my Railboard. I have enough strings to last me for a while. https://www.stringsdirect.co.uk/https://newtonestrings.com/?v=3e8d115eb4b3
_________________ #404 Stick - (1978) Angico hard wood. #6460 Railboard - Black with glow inlays.
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Fri Jun 02, 2023 2:39 pm |
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Eric W
Site Donor
Joined: Tue Nov 10, 2009 11:12 am Posts: 136 Location: Toledo, Ohio
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![Post Post](./styles/serenitydarkblue/imageset/icon_topic_latest.gif) Re: How long is typical for Stick Enterprises to ship string
I emailed SE a couple of weeks ago needing a new volume knob (very specific piece of kit, fell off at a gig, didn't notice until the next day). E-mailed Jeff@stick and got a response the next day. Said would ship at no replacement cost for the price of shipping. Had my volume knob arrive a week later to Ohio in the US. I consider that dang good customer service.
Eric
_________________ Bamboo #6277 Polycarb #2267
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Sun Jun 04, 2023 8:36 pm |
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